Privacy Policy

Newair Controls 8:32 (ABN 61 267 076 884) respects your privacy and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

When you contact us through this website’s enquiry form we collect the details you provide: your name, email address, phone number (if given) and your message. If you phone or email us directly, we keep the contact details and correspondence needed to respond to you.

We don’t use this website to collect sensitive information, and we don’t buy marketing lists.

How we use it

We use your details to respond to your enquiry, provide quotes and product advice, supply products and services you’ve asked for, and keep basic records of our dealings with you. We don’t sell or rent your personal information to anyone.

Storage and security

Enquiry details are transmitted securely and stored only in the systems we use to run the business, such as our email. We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access.

Third parties

We only share personal information where it’s needed to serve you - for example with a freight carrier delivering your order - or where the law requires it.

Website analytics and cookies

This website does not use advertising trackers. Basic, privacy-respecting traffic statistics may be collected by our hosting provider to keep the site running well.

Access and corrections

You can ask us at any time what personal information we hold about you, and ask us to correct or delete it. Contact us at admin@newaircontrols.com.au or by phone.

Complaints

If you have a concern about how we’ve handled your information, contact us first and we’ll do our best to sort it out. If you’re not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).